Terms of service

The general rules for using theinmag.com.au and buying things from us. Less exciting than the kid stuff, but here we are.

Who we are
theINmag is published by T.J Branch and R.M Gow (ABN 95 229 012 388), trading as theINmag, based in Eaglehawk, Victoria, Australia. Our postal address is 9 Birdwood Close, Eaglehawk VIC 3556. Our contact email is heyhey@theinmag.com.au.

Using our website
By using theinmag.com.au, you agree to use it lawfully and not to:
- Copy, scrape, or republish our content (kid creations, blog posts, photography, illustrations, design) without our written permission
- Try to break, hack, or interfere with our site or its security
- Use our site to harass, threaten, or harm anyone
- Pretend to be someone else when you contact us or submit content

Buying things from us
When you place an order through our shop:
- All prices are in Australian dollars and include GST where applicable
- We accept the payment methods shown at checkout
- Your order is confirmed once we send you an order confirmation email
- We reserve the right to cancel an order in the rare case of pricing errors, stock errors, or suspected fraud, and we'll refund you in full if we do

Shipping
We ship printed mags within Australia only. We don't post print overseas. Digital copies are available worldwide, delivered straight to your inbox. Full shipping details (timeframes, costs, and what happens if a parcel goes missing) are on our Shipping page. The headline:
- We don't guarantee delivery dates. Once a parcel leaves us, it's in the carrier's hands.
- If a parcel is lost or damaged in transit, contact us within 14 days and we'll work with you on a replacement or refund.

Refunds and returns
Because the magazine is a printed, dated product, we generally don't offer refunds for change of mind. We will refund or replace if:
- The product arrives damaged
- The wrong product was sent
- The product is faulty in some way
For Membership orders (our recurring print product), you can cancel anytime and we won't charge you for any future issues. We don't refund issues you've already received. This sits alongside your rights under the Australian Consumer Law, which we're not allowed to override and wouldn't want to anyway.

Schools
Schools can order on a "ship before pay" arrangement with 14-day invoice terms. Full details are on our Schools page. If your school doesn't pay an invoice within 60 days, we may pause future orders until the account is settled.

Free downloads (Freebies)
The Freebies on our site are free for personal and classroom use. You can download them, print them, and share them with your family or your class, and use them in your homeschool, classroom, or community group. You can't sell them or include them in something you sell, republish them on another website as if they were yours, or strip our branding or credits off them.

Competitions
Competitions on our Competitions Hub are run by external organisations, not by theINmag (unless we explicitly say otherwise). We curate them because we think they're cool, but we don't run them, judge them, or hold prizes for them. Each competition links out to the host's own terms.

Linking to other sites
We sometimes link out to other websites, including stockists, partners, news articles, and competitions. We don't control those sites, can't vouch for what's on them after we've linked, and aren't responsible for their content or privacy practices. Use your judgement.

Things we have to say (the disclaimers)
To the maximum extent permitted by Australian law:
- We provide the website "as is" without any warranty that it will be error-free, uninterrupted, or fit for any specific purpose
- We're not liable for any indirect, incidental, or consequential loss arising from your use of the site
- Nothing in these terms limits any rights you have under the Australian Consumer Law that can't be excluded

Changing these terms
We may update these Terms and Conditions from time to time. Continuing to use the site after we update the terms means you're okay with the updated version.

Which law applies
These terms are governed by the laws of Victoria, Australia. Any dispute that we can't resolve over a friendly email will be heard in the courts of Victoria.